Reasonable Adjustments and Special Consideration Policy and Procedure

Resonable Adjustments

Adjustments to the assessment process will typically be made in the following circumstances:

Candidates with a physical, sensory or mental impairment which has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities.

Under equality legislation, candidates are deemed to have such impairment if they can show that the condition:

  1. is more than minor or trivial
  2. has an effect that has lasted or is likely to last for at least twelve months
  3. affects everyday things like eating, washing, walking and going shopping.


Supporting evidence will be required in all cases. Evidence could include medical reports from doctors, psychiatrists, educational psychologists, specialist teachers, or funding agencies.

Providing the adjustment required is the same for each assessment, candidates do not need to re-submit evidence with subsequent applications for reasonable adjustment; however they must alert ICS. Requests should be put writing to the Head of QA & Student Experience at the usual ICS address.

Candidates with temporary physical, sensory or mental impairment

Candidates are deemed to have a temporary physical, sensory or mental impairment if the condition is under one year's duration and is likely to improve. Examples of temporary disability could include broken limbs or injury to hands which could impair candidate's ability to write. Supporting evidence will be required in all cases.

If a candidate applies for an adjustment due to a temporary physical, sensory or mental disability, evidence must be re-submitted in writing for each assessment series.

Types of Reasonable Adjustments available

  1. Extra time
  2. Supervised rest breaks
  3. Use of readers, scribes, transcribers, word processors, laptops or other micro processing devices
  4. Miscellaneous types of reasonable adjustments including bailing of non-secure assessment material, taped responses, modified question papers (e.g. enlarged, or printed on coloured paper).


Procedure for applying for a Reasonable Adjustment

All candidates must submit a request for a reasonable adjustment in writing to the Head of QA & Student Experience at the usual ICS address.  ICS will liaise with the examination centre on the students behalf.

Special Consideration

Special consideration may be given to candidates in instances that could not have been predicted, or were outside the candidate's control, which may have impacted on their performance. This ensures that candidates who have a temporary illness, injury or indisposition at the time of the assessment are treated fairly. Examples include influenza, bereavement of a close family member, evacuation of the assessment venue, and disturbances during the assessment. Special consideration must be applied for no later than two weeks after the assessment, and supporting evidence must be provided, e.g. letter from doctor/hospital/authorised person, invigilator's report, etc.

Types of special consideration that may be given

Depending on the Awarding bodies there may be some review of the marking or there may be discretion used regarding capping or paying for a resit.

Procedure for applying for Special Consideration

Candidates must advise ICS in writing, within 14 days of the end of the assessment, of the circumstances which caused the request for special consideration. ICS also require invigilators to advise ICS of any incidents during the examination where applicable.

Review and Appeal

Wherever possible, the Awarding Body will deal sympathetically with requests for reasonable adjustments or special consideration. In cases were a request is turned down the candidate has the right to request a review of the decision.  We will be guided by the individual Awarding Bodies procedures for appeals in such scenarios.

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