The ILM Level 3 Certificate in Leadership and Management is a comprehensive course designed to give practicing or aspiring first line managers a solid foundation in their formal development as a manager.
It'll take you from potential management material to skilled, capable manager who can play a valuable role in any size of business.
The qualification is internationally recognised and awarded by the UK's leading management training organisation, ILM, so employers will be certain you've got what it takes to lead a successful team.
Plus, you can choose which units you'd like to study from a wide range, so you can pick the ones that fit your needs and interests.
You could explore organisational change and time management, look at a variety of leadership styles while you develop your own, and learn to make decisions that show solution-oriented thinking. You could also learn effective communication skills and look at the best way to establish and maintain excellent customer service.
A large part of your role as first line manager involves employee management, so you could learn how to motivate your staff and develop their skills. You could also study marketing, project management, health & safety, and budgeting and managing costs.
You'll graduate with your ILM Level 3 Certificate in Leadership and Management, able to effectively and efficiently handle all the duties and responsibilities of a first line manager.
To achieve the ILM Level 3 Certificate in Leadership and Management you'll need to gain a total of 13 credits. You'll do this by taking a combination of units worth 1 or 2 credits each.
The units you can choose from are:
Understanding Marketing for Managers 1 Credits
Understanding Costs and Budgets in an Organisation 1 Credits
Understanding Leadership 2 Credits
Understanding the Communication Process in the Workplace 2 Credits
Solving problems and making decisions 2 Credits
Understanding Customer Service standards and requirements 2 Credits
Developing Yourself and Others 2 Credits
Managing Workplace Projects 2 Credits
Understanding Health and Safety in the Workplace 2 Credits
Understanding Innovation & Change in the workplace 2 Credits
Planning and Allocating Work 2 Credits
If you're a practicing or potential first line manager who wants to take your management skills to the next level, this course is perfect for you.
While you don't need any formal qualifications to enrol in the ILM Level 3 Leadership and Management course, you should have at least two years full-time or three years part-time work experience.
You must be at least 18.
If you have any disabilities which you believe may impact your studies or assessments, please inform your Course Advisor before
If you're currently working in or seeking a first line management position, the ILM Level 3 Leadership and Management Certificate will enhance your career prospects by demonstrating to employers that you've got the skills, knowledge and expert training needed to be a strong and effective leader.
Once you've completed the ILM Level 3 Certificate, you could move on to:
The award is a shorter, bite-sized course, while the certificate will give you comprehensive senior management skills. They'll be most useful to you once you have some experience as a first line or mid-level manager.
We believe in making learning accessible and affordable for all, so you'll have the option to pay for your course through an interest-free payment plan. You'll be able to get started right away with a small deposit and pay the rest by monthly direct debit. Our plans are flexible, so you can pay your balance off sooner if you choose.
If your company will fund your course, we can help you arrange this.
Speak to our course advisors for more information on our payment plans.
Once you enrol, you’ll have access to our Student Community, which will allow you to see your course materials, contact your tutor, submit your assignments and connect with your fellow students.
Your course materials have been specially designed for online learning by experts in the field. You'll work through step-by-step modules so you can easily keep track of your progress.
You'll have the opportunity to join a live induction webinar when you start your course. It's designed to help you navigate your way around the student community, to offer you help and support, and most importantly to give you a warm and friendly welcome to ICS Learn. We usually hold one a week, and you can attend any one that suits you.
You’ll have access to a huge range of resources that will aid your studies, including:
You’ll be assigned an expert academic tutor who'll be with you from enrolment to graduation. Their support is unlimited and you can contact them by phone, email or via the Student Community. They’ll answer any questions you have about coursework, study materials, assessments and exams, and help you work through any part of the course you’re stuck with.
They’ll also give you test papers and mock exams to ensure you’re ready to pass your exams. All your papers will be marked and given constructive feedback so you know exactly what your strengths are and what you can improve.
Our dedicated student support team will be on hand to assist you with administrative tasks, using the Student Community, and any other non-academic queries you may have.
Assessments are a great way of checking your progress. During your ILM Level 3 Leadership and Management course, you'll complete ten assessments in total. These will take the form of either a reflective review or a work-based assignment.
You'll submit your assessments via our Student Community - it's the fastest way to get your paper marked and receive your results.
In addition to you course fee, you'll pay: