Begin your journey from potential management material to outstanding first-line manager with a short qualification from the UK's most respected leadership organisation.
You'll master two key leadership skills from four possible options: project management, planning and allocating work, customer service, and solving problems and making decisions.
You don't need any formal qualifications to enrol on this course, but you should be 18+.
You'll benefit the most from the course if you're a current or potential first-line manager with at least two years' full-time (or three years' part-time) work experience.
Your course is fully online.
To achieve the Award, you'll study your choice of 2 units from the following:
For full details of what you’ll learn on each unit, download our ILM course guide.
If you'd like more comprehensive first-line management skills, the Certificate offers a wider range of topics.
‘I previously studied with ICS Learn in the 1990s so I was delighted to find they offered ILM. They're friendly, knowledgeable and supportive. I got a promotion and found the Level 3 course helped me get established in the role.’
- Judith Martin
‘I learnt a lot whilst studying, much of which I could relate to my own workplace, which really brought the coursework to life and helped me to absorb the information. And I enjoyed interacting with my tutor regularly, who was very insightful and patient.’
- Emily Horswell
‘My company takes ILM very seriously, and I have been recognised at work for progression. I get detailed feedback with every assignment within a short period of time, and find myself relating situations at work to the course - it’s helping me even before completion.’
- Trevor Brown