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Human Resources
07 December 2020 - 3 min read
I'm currently a Operations Manager for Affinity Homecare Group, and when I was called into a meeting last year with my boss, he explained he wanted to start taking a step back from the business. Instantly I was nervous! However, he continued with he wants me to be his wing woman and start taking control of the business!
Excited, nervous, happy, anxious I was overwhelmed and obviously said yes, however, I came home that night and thought how on earth am I going to do this.
So, I thought I would look into an online HR course that would allow for me to grow into my new role as Operations Manager whilst supporting me with the technical aspect of HR, managing people correctly, and supporting the organisation.
I didn’t sign up with ICS Learn straight away. Honestly, another company bartered on the price and I went with them instead - big mistake! Do not be swayed by money.
I stipulated I wanted to work at my own pace, do courses in whatever order I felt appropriate, and have feedback in a timely manner. Needless to say, I found out the original learning provider had misled me with their information and I, with ICS Learn support, got out of my contract and signed up to them.
My plan was to complete my Level 5 Diploma in 8 months. I took my time and spoke to tutors at least 100 times (no joke), as I was panicking about referencing, layout, and what I had to put into my assignments as I hadn’t studied properly since doing my degree.
If I could give anyone advice it would be to ask for help. Don’t be afraid! Message your tutor and arrange a call. They are great sounding boards, they explain the guidance further and in a way that you understand.
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