Tutors and Mentors


Unlimited academic tutor support

Once you’ve enrolled on your course, you will be assigned a dedicated academic tutor who will be with you from enrolment to graduation. All of our tutors are carefully selected subject experts with years of professional experience in their field. They’re also experienced in teaching from a distance and know the challenges and advantages of online learning, so they’re perfectly positioned to help you with anything you might need.

Your tutor will answer questions about coursework, study materials, assessments and exams (if you have any), and help you work through any part of the course you’re stuck with. They’ll also give you test papers and mock exams to ensure you’re ready to pass your assessments. All your papers will be marked and given constructive feedback so you know exactly what your strengths are and what you can improve.

Tutor support is unlimited and you can contact your tutor at any time through our Student Community. You’ll receive a reply within 72 hours.

Your tutor will be there whenever you need help, but they won’t impose deadlines or tell you how often to study. You’re responsible for maintaining your own realistic study schedule. This allows you to study completely at your own pace, and means we won’t pester you if life gets hectic and you decide to slow down or take some time off from study.

Additional CIPD and AAT mentor support

If you enrol on one of our CIPD or AAT courses, you’ll also benefit from unlimited support from our team of highly experienced professional mentors. They’ll be your first point of contact throughout your course.

The mentor team will support you in developing and managing a study timetable to suit your life and your ambitions. They’ll closely monitor your progress and help you get back on track if you fall behind to make sure you’ve got the best chance of successfully completing your studies.

To make your learning journey as easy as possible, they’ll also assist you with administrative tasks such as booking workshops and exams (if required) and arranging your CIPD or AAT membership.

Dedicated student support team

Throughout your course, our dedicated student support team will be on hand to assist you with administrative tasks, using the Student Community, or any other non-academic queries you may have.

Want to know more about our student support system? Contact our course advisors by email, webchat, or by phone on 0800 056 3983. We're happy to help!

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