Human Resources

CIPD Student Stories: Katie Mills | CIPD Level 5 Diploma Review



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After an illness, Katie reassessed her life and decided to start a new career with a CIPD Level 5 Associate Diploma in People Management. Here's her inspiring story.

I had always had a strong interest in HR due to my experience as a trade union rep, and after suffering illness, I decided to make some positive changes for my future, including within my career. 

At the time I was working as a customer service advisor in a call centre and decided to sign up to CIPD Level 5 Diploma to start my HR journey and build on the knowledge I had gained as a trade union rep.

I chose ICS Learn due to the positive reviews I had found online and the competitive price the course was offered at.

Online learning was a really positive experience due to working full time.

Although I was studying all in my own time I made sure I utilized my time and never felt overwhelmed with my coursework. The webinars can be watched live or are recorded so you can catch up in your own time.

The tutors were always on hand and knowledgeable about their field. Contacting them was never a bother and I was fully supported throughout the course with webinars and supporting material provided.

During studying I gained my first HR role as a HR Administrator in the care sector which was a fantastic role gaining valuable experience in the world of HR, and, after gaining my qualification, I have progressed in my career and gained a role as a HR Advisor within the defence sector, with my CIPD qualification being instrumental in gaining these roles.


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