Human Resources

ICS Real Stories: Susan | CIPD Level 5 Review


Studying our CIPD Level 5 Diploma gave Susan the confidence and knowledge that she needed to move into her first HR role after 20 years in recruitment.


Wow, what a difference a year makes. I started studying my Level 5 CIPD Diploma in Human Resource Management in April 2018 and it has given me the confidence and boost needed to finally make the move into a HR role.

In August I managed to secure my first role in HR, after working in recruitment for nearly 20 years.

I am now working within the HR team as Talent and Resourcing Advisor for ACE Lifts Ltd and have never looked back.

I’m loving the knowledge this course has provided me with and the exposure my new role gives, which allows me to put my learning into practice.

I knew the CIPD qualification would enable me to gain recognition within the HR field, but as a mother to two young daughters I was worried about overloading myself.

The option of distance learning that ICS Learn offers was perfect for me as it offers the flexibility to study at a time that suited me and meant I could fit it around childcare commitments.

Another benefit was the option of flexible payment options which meant I could stagger the costs with an affordable, interest-free monthly payment plan.

Since starting my CIPD Level 5 course I have found the studying materials to be readily accessible and the website is very user friendly and simple to navigate round.

The tutor support has been great and whenever I’ve needed to ask a question my queries have been answered promptly.

The unlimited tutor support means that you never feel you can’t ask a question if you are unsure about anything.

Despite having 2 working days to answer any query I have consistently been amazed, and impressed, with the speed of response which has meant I can keep the momentum going when studying and tackling assignments.

For these reasons I’d definitely recommend ICS Learn for their user-friendly learning materials, constant support by experts in the HR field and the study advice provided.

For anyone who wants to learn at their own pace and to fit it around a busy lifestyle this is the ideal solution.


Inspired by Susan's story? Find out more about our online HR courses.

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