Real Stories

ICS Real Stories: Michelle | ILM Level 3 Review


Michelle wanted to progress in her career into a management role; she studied our Level 3 ILM course and used this to accelerate her progression.


I started my Leadership & Management Level 3 course in 2017 at a stage in my life where I was looking for progression and development in my career.

I chose ICS Learn due to the number of good reviews and the flexibility that was on offer. I could do the course whenever I had time and the costs were reasonable priced, especially with being able to spread the payments over a payment plan.

A few months into the course I started my first position as a line manager. The course really helped me find my feet and offered more support.

The modules related to the new situations I was facing in my role and helped me deal with different situations. Working through the modules it gave me an idea on how to approach my role from different angles.

Starting the course was daunting at first, I had not been in education for a number of years, but I found that everything was made easy. The layout of the portal was easily accessible, the handbook was detailed, very informative and the modules were outlined so that you knew what had to be done.

My one concern was being able to complete the course whilst working full time, however, the support time planners help to plan time accordingly with work/studying and personal time. 

The modules were easy to get through, especially in between working full time.

I got really good constructive feedback in a timely manner from the tutors, which I found was great and really kept me motivated to carry on and get the modules done.

One of the features the course allows is to talk to other people on the course. People were at different stages, but I was able to interact and not only ask but also answer questions.

The support and encouragement from other students was great.  

I’m now looking to progress through more courses with ICS Learn in the future to develop my progression. I would definitely recommend the ILM Leadership & Management Level 3 Certificate for anyone that is starting out as a manager and trying to find their feet.


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