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The human resources department is the glue that holds an office together. You might not realise just how much it’s responsible for. Today’s HR professionals need to have an incredible breadth of knowledge and skills, from employment law to party planning.

Considering a career in HR? See if you’re up to the challenge.

Recruitment

The HR team handles the logistics of the hiring process, as well as the overarching recruitment strategy. HR professionals screen CVs, contact references, arrange interviews and develop methods for attracting the best talent.

Recommended CIPD courses:

  1. Level 3 Award: Resourcing Talent
  2. Level 5 Award: Resourcing and Talent Planning
  3. Level 7 Award: Resourcing and Talent Management

Knowing the law

All rise for the honourable HR Manager! Did you know that HR professionals are often skilled in employment law? They work closely with the Legal team on employee contracts and policies that uphold the rights of both staff and company.

Recommended CIPD courses:

  • Level 3 Award: Employment Law*
  • Level 5 Award: Employment Law
  • Level 7 Award: Employment Law

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Employee training

It’s up to HR to ensure employees get the training they need to do their jobs effectively. The HR team trains people directly and/or develops procedures that allow senior employees to train new members of their team.

Recommended CIPD courses:

  • Level 3 Award: Delivering L&D Activities
  • Level 3 Award: Preparing and Designing L&D Activities
  • Level 7 Award: Learning and Talent Development

Creative problem-solving

No company is perfect, and HR professionals often face challenges that require innovative solutions. Whether it’s fixing unexpected resourcing issues or facilitating large scale organisational changes, companies rely on the HR team to rise to the challenge.

Recommended CIPD courses:

  • Level 5 Award: Business Issues and the Context of HR
  • Level 5 Award: Using Information in Human Resources
  • Level 7 Award: Developing Skills for Business Leadership

 

Team building

Employee relations is an important subset of human resources. Successful HR professionals understand how to build effective teams, diffuse colleague disagreements and motivate people to work together.

Recommended CIPD courses:

  • Level 3 Award: Supporting Good Practice in Managing Employment Relations
  • Level 5 Award: Contemporary Developments in Employment Relations
  • Level 7 Award: Managing Employment Relations

 

Party planning

HR isn’t all fun and games—except when it is. Organising the company Christmas party is just one of the ways the HR team ensures employees are rewarded for their hard work. Reward management also covers employee benefits, bonuses and promotions.

Recommended CIPD courses:

  • Level 3 Award: Supporting Good Practice in Performance and Reward Management
  • Level 5 Award: Reward Management
  • Level 7 Award: Reward Management
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Enforcing company policies

HR teams use positive reinforcement to motivate employees whenever possible. However, if someone breaks a workplace rule—whether it’s arriving late or revealing sensitive company information—it’s the role of HR to deliver appropriate consequences. 

Recommended CIPD courses:

  • Level 3 Award: Supporting Good Practice in Managing Employment Relations
  • Level 5 Award: Employment Law
  • Level 7 Award: Leading, Managing and Developing People

 

Overseeing health and safety

Every sector has its own health and safety concerns—from factory accidents to work-related stress. With their knowledge of employment law, HR professionals are tasked with making the workplace a safe environment and looking after employees’ well-being.

Recommended CIPD courses:

  • Level 3 Award: Employment Law
  • Level 5 Award: Employment Law
  • Level 7 Award: Employment Law

 

Forward planning

Business leaders are increasingly turning to HR for support in developing long-term commercial strategies. Savvy HR professionals recognise the role personnel play in a company’s success and create a culture that drives the business forward.

Recommended CIPD courses:

  • Level 3 Award: Understanding Organisations and the Role of HR
  • Level 5 Award: Business Issues and the Contexts of Human Resources
  • Level 7 Award: Investigating a Business Issue from an HR Perspective

 

Organising payroll & pensions

The HR department works closely with the Finance team to organise pensions and payroll, ensuring every employee is paid accurately and on time. In fact, a lot of HR professionals begin their careers in admin or finance roles.

Recommended CIPD course:

  • Level 3 Award: Recording, Analysing and Using HR Information
  • Level 3 Award: Supporting Good Practice in Performance and Reward Management
  • Level 5 Award: Reward Management

Four out of five HR professionals are generalists, not specialists, so to become the consummate HR expert you'll need to study the entire CIPD Diploma - each of the Awards above is one module from the full thing.

Check out our range of CIPD Diplomas, Certificates and Awards, then get in touch with our CIPD course advisors using the details at the top of the page to discuss which route would suit you best.



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