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A Chartered CIPD Professional’s Top HR Trends for 2022 | ICS Learn

While I was having my morning coffee with my wife and enjoying the spring sunshine, she looked over at me and asked, “Rayhan, as an HR practitioner, what do you think the key trends are in the world of HR right now?”

I wasn’t surprised by the simplicity and the depth of the question, after all, she is undertaking her own doctoral research at the university. I thought about it and realised the answer is based on how you look at HR, so there is no one fixed answer to this question.

So below, I list the 5 key HR trends that I believe are here to stay.

Woman Writing

1. Blended working will evolve

The pandemic has already given us remote working and hybrid working, and with these models together with technological innovation, employees are finally able to see the benefits of these modern working practices. 

However, this evolution of the new way of working won’t just stop here but will start to evolve into what I like to call ‘blended plus’. This means there may not be fixed days of the week when employees will have to work from the office but rather working from the office would be completely flexible.

This means there could be weeks on end where employees won’t need to come to the office and weeks where they will visit the office. There won’t be any set days anymore.

With the rise of the virtual workplace and the rapid technological development, like the metaverse, would mean employees will have even better working experience. This would mean blended working would become ‘blended plus’.

Team Meeting

2. COP26 will enhance the world of HR

Today's employee’s and leaders are well connected and are aware of what is happening around the world. Ideas and views are rapidly changing, with today’s employees thinking global and not local anymore.

This means that employees and leaders would demand their businesses play a key role in following and implementing the COP26 change commitments. Businesses will drive towards more sustainable practices, and there will be shift towards green initiatives which could play a key role in shaping the wider organisational culture.

We’re at a crossroad where employees, as well as consumers, could finally hold organisations accountable on the COP26 pledges.

You can learn more about how HR can help tackle the climate emergency, here:

Why HR Must Help Tackle the Climate Emergency
7 Ways HR Can Build Net Zero Organisations
How HR Can Help Build Company Climate Resilience

Woman Working From Home

3. AI is here to stay

In the world of HR, we’re already relying heavily on data and metrics to make key decisions. This is because embracing effective use of data and metrics will lead to a positive enhancement of the employee experience, which in turn will have a positive effect on organisational culture, customer experience, and business profitability.

Mastering data metrics via AI-driven platforms will not only enhance both customer and employee experiences but could also give organisations a competitive advantage.

For example, we can already see how AI-driven chatbots and applicant screening tools are having a positive effect on organisations recruitment, skill gap analysis, staff engagements, and so on.

Businesses should invest heavily in these platforms and look for experts who are well versed in this field as it could mean staff engagement and decision-making are more proactive, leading to a business experiencing the effect of decisions in real-time.

While there are already key debates taking place about the involvement of AI in recruitment, and while I do think there are various issues which need to be ironed out, I do believe that AI can revolutionise recruitment.

Woman Online Meeting

4. Learning and Development will have a key part to play

The rapid changes within HR and the workplace will also bring new opportunities and new skill gaps which learning and development (L&D) teams will be tasked with filling.

To add, today’s employees are more eager to learn new skills, evolve, and thrive in the workplace. This means workplaces need to offer new learning opportunities.

As well, since organisations embrace a more technology-driven working model, this brings in new scope for learning and development teams to help employees upskill, reskill, and build entirely new skill sets.

Office Team Smiling

5. Mental health will become more important than ever before

The pandemic continues to take a toll on the well-being and mental health of all.

Organisations all over the globe have been forced to undertake multiple risk assessments, which ultimately changed the way we live and work, adding a lot of stress to the lives of employees.

This is why organisations need to beef up their mental health-related resources and processes, allowing flexibility and empathy in the new way of working.

Employees’ well-being needs to be central to all work-related processes as well as the organisational culture, meaning it’s about time that organisations take on a holistic approach when it comes to dealing with employee wellbeing and mental health issues.


So, there you have it, my brief rundown of the top 5 HR trends which I feel could be major in 2022!



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