Course Overview

Develop an appreciation of the size of the UK airport industry and its regulatory framework for operation.  Focus on developing your communication and customer service skills and how to recognise opportunities to use these skills during a flight.  Develop your understanding of the role that air cabin crew play in maintaining the health, safety, security and hygiene of passengers and crew and the cabin environment.  Explore job opportunities and the application process.

Pre-requisites

No previous experience required to access this course.

Qualification

BTEC Level 2 Certificate in Preparation for Air Cabin Crew

Support and benefits

• Gain a BTEC qualification
• On successful completion of the course you’ll have the opportunity to put your new skills into practice at The Aviation Academy of Craven College based at Leeds Bradford International Airport
• Access to a dedicated ICS tutor to mentor and motivate you throughout
• Complimentary World Travel Atlas
  

Course Code:  N49

Key topics

• Introduction to the Aviation Industry
• The Role of Air Cabin Crew
• People Skills & Sales
• Health, Safety and Security
• Preparing for Employment

Hours of study

12 months / 150 hours

Technical requirements and fees

Edexcel registration fees and The Aviation Academy training costs are additional to your course fees.