Course Overview

Gain a comprehensive understanding of the fundamental aspects of effective management in the profession, and gain a thorough grounding in all the key subjects.  Identify factors which influence demand and supply of labour, and learn to manage and monitor absence.  Explore the use of job descriptions and person specifications in the recruitment and selection process.  Define the basic legislation that underpins the recruitment process.  Understand the importance of training needs analysis and evaluating training programmes.  Finally, you’ll look at motivational factors in performance management and the purpose of appraisal systems.

Pre-requisites

No previous experience required to access this course.

Qualification

ICS Personnel Management Diploma

Support and benefits

• ICS Diploma can be shown as proof to employers of the professional skills you’ve mastered
• Access to a dedicated tutor and student advisors to guide you through your studies
• Professionally developed study material approved by the CIPD
  

Key topics

• Human Resource Plans and Organisational Context

Examine different organisational structures. Consider influences on the demand and supply of labour. Study a variety of contracts, as well as redundancy and termination of employment. Gain an understanding of health and safety legislation. Learn how to record and retrieve personnel data, and how to manage and monitor absence. Explore flexible working practices.

• Recruitment and Selection

Explore job descriptions and person specifications. Examine a range of selection methods and consider the advantages and disadvantages of each. Consider the importance of induction for both the individual and the organisation. Gain an understanding of the legislation that underpins the recruitment and selection process.

• Training and Development

Explore the need for training in organisations and examine the different methods used to analyse training needs. Consider a range of training methods and learn how to decide which is most appropriate. Study different learning styles and their importance in the training process. Gain an understanding of the government’s current training initiatives.

• Performance Management and Employee Relations

Explore some of the tools associated with performance management and learn how to implement a performance management system. Discover how to create effective procedures for both discipline and grievance. Examine different methods of encouraging involvement and participation, and study different reward strategies.

Course Code

N36

Hours of study

9 months / 120 hours

Technical requirements and fees

None

Outline

You’ll complete four assessments during your course. These assessments can be submitted to ICS online via the Student Community, or they can be posted to ICS. It is recommended that you submit your assessments online as you will receive your results more quickly this way.

Assessment Breakdown

Assessments 1-4: 10 questions (per assessment)

Notes

Each question will normally require you to write one or two paragraphs as an answer. For example, you may be asked ‘Why is it important for personnel management to know the reasons for staff leaving the organisation?’