Here are some of our most
frequently asked questions but remember you
can contact us online through live chat or by
0800 056 3983, we will be happy to
help and answer any questions you might have.
What do I need to get started on an ICS course?
For each course you'll find
information on any qualifications or previous experience you might
need in the 'Entry Requirements' section on the
course page. However many of our courses don't require any
previous experience, qualifications or special equipment to get
started on your way to success.
If you meet the requirements
specified, you don't need anything else, except for the
ambition to achieve and a willingness to learn. We
will provide you with all the materials and support you'll need
and, if for any reason you get stuck, we are here to help.
How does Distance Learning work?
Distance learning allows you to
learn where and when you want so you can
achieve your goals on your terms. What's more, you can often
spread the cost of your studies so you don't have to give up your
job or get into financial difficulties to get where you want to
You will find detailed
information in our How it Works section.
How much will it cost?
The price of your course will vary
depending on the qualification that you choose and enrol on. The
price of each course is shown online and payment plans are
often available (subject to a minimum deposit) so you can
enrol and spread the cost. You may of course prefer to pay
in full and benefit from a 10% discount.
For more information on our payment
plans, please speak to one of our Course Advisors
by calling free on
0800 056 3983 or online
through live chat.
What is the Student Community?
Our Student Community has been
designed to allow you to interact with and learn from other
students, ICS support staff and tutors. As a member of the
community, you'll be able to share information, engage in
discussions, browse our resource library and voice your opinions
through student surveys. You'll also have access to
online Student Services, where you'll be able to
update your personal details, make payments and, in most cases,
submit test papers and queries to your tutors.
You don't need to be a student to
join the Student Community, so if you want to find what it's like
to study with us, why not register as a guest? It's free
and easy to do.
How long should it take to complete my course?
Course length varies so on each
course page you'll find information on the approximate
number of study hours involved in that course, as
well as the support period we provide. You can study your
course quicker than this if you want or are able to. If you
think you need more time, we may be able to extend
the support period for some courses but there will be an extra
cost and you can only extend it so many times.
The length of time it takes you to
complete your course will depend on how much time you're
able to devote to learning each week. Most students
complete their course within a year, although some of our courses
require longer periods of study.
How quickly will I receive my course material?
For online courses you'll be able
to start learning as soon as your payment has been
processed. For other courses your enrolment should be
processed within two working days and your course materials
delivered within two weeks.
What support will I receive from ICS?
Studying at home doesn't mean
studying alone. For the majority of our courses
you'll benefit from the support of an experienced and knowledgeable
tutor. Your tutor will mark and comment on
your work, providing feedback and encouragement,
and will also answer any questions you may have.
You will find detailed
information on the Support page.
Will I have to sit an examination?
Each course page will tell
you about the assessment breakdown and any
known extra fees, so you know what you need to do and pay
to complete your qualification. Once you enrol and if
applicable, you will receive full details of who these fees have to
be paid to and when you have to pay them.
You will find detailed
information on the Exams page.
If you have any questions
about either the assessment or exam arrangements for the course you
are interested in, please do not hesitate to contact
Can I study from outside the UK?
All of our courses are
available to overseas students. In fact, we have students
from all over the world so, although the majority of our students
are based in the UK, there are no borders when it comes to learning
with us. Please note that if your course involves an
examination, you may have to come to the UK to sit
it. Sometimes it is possible to arrange to sit an exam at your
local British Council office, but we suggest you contact a
Course Advisor first to discuss your options,
call 0044 141 302 5487 from outside the
What qualification will I receive at the end of my course?
On the successful completion of
your course, you'll receive a qualification from the relevant
awarding body (e.g. from CIMA, City and Guilds or Edexcel).
Many of our courses
are accredited qualifications recognised by
employers all over the world and the qualification you get has the
same value as the one you would get from a traditional school,
college or university, but you will have gained it on your terms in
the way that suits you.
How do I enrol?
Enrolling is easy. Just
call one of our Course Advisors free on
0800 056 3983 (from within the UK) or
0044 141 302 5487 (from outside the UK).
You can also enrol on most
courses online: just click "Buy now" and
then proceed to checkout. Some courses require you to apply
for a place before you can enrol. You can also apply online:
just click "Apply now" on the relevant course page
and submit your application.
We hope you have found all the
information you need. If we haven't answered your questions or if
you would like further information on how distance learning can
help you, please contact one of our Course Advisors.