Here are some of our most frequently asked
questions but remember you can contact us online
live chat or by
0800 056 3983
, we will be happy to
help and answer any questions you might have.
What do I need to get started on an ICS
For each course you'll find information on any qualifications or
previous experience you might need in the 'Entry
Requirements' section on the course page. However
many of our courses don't require any previous experience,
qualifications or special equipment to get started on your way to
If you meet the requirements specified, you don't need anything
else, except for the ambition to achieve and a willingness
to learn. We will provide you with all the materials and
support you'll need and, if for any reason you get stuck, we are
here to help.
How does Distance Learning work?
Distance learning allows you to learn where and when you
want so you can achieve your goals on your
terms. What's more, you can often spread the cost of your
studies so you don't have to give up your job or get into financial
difficulties to get where you want to be.
You will find detailed information in our How it
How much will it cost?
The price of your course will vary depending on the
qualification that you choose and enrol on. The price of each
course is shown online and payment plans are often available
(subject to a minimum deposit) so you can enrol and spread the
cost. You may of course prefer to pay in full and benefit
from a 10% discount.
For more information on our payment plans, please speak
to one of our Course Advisors by calling free on
0800 056 3983
or online through live chat.
What is the Student Community?
Our Student Community has been
designed to allow you to interact with and learn from other
students, ICS support staff and tutors. As a member of the
community, you'll be able to share information, engage in
discussions, browse our resource library and voice your opinions
through student surveys. You'll also have access to
online Student Services, where you'll be able to
update your personal details, make payments and, in most cases,
submit test papers and queries to your tutors.
You don't need to be a student to join the Student Community, so
if you want to find what it's like to study with us, why not
register as a guest? It's free
and easy to do.
How long should it take to complete my
Course length varies so on each course page you'll find
information on the approximate number of study hours
involved in that course, as well as the support period we
provide. You can study your course quicker than this if you
want or are able to. If you think you need more
time, we may be able to extend the
support period for some courses but there will be an extra
cost and you can only extend it so many times.
The length of time it takes you to complete your course
will depend on how much time you're able to devote to
learning each week. Most students complete their course
within a year, although some of our courses require longer periods
How quickly will I receive my course
For online courses you'll be able to start learning as soon as
your payment has been processed. For other courses your
enrolment should be processed within two working days and your
course materials delivered within two weeks.
What support will I receive from ICS?
Studying at home doesn't mean studying alone. For the
majority of our courses you'll benefit from the support
of an experienced and knowledgeable
tutor. Your tutor will mark and comment on
your work, providing feedback and encouragement,
and will also answer any questions you may have.
You will find detailed information on the Support page.
Will I have to sit an examination?
Each course page will tell you about
the assessment breakdown and any known extra
fees, so you know what you need to do and pay to complete
your qualification. Once you enrol and if applicable, you will
receive full details of who these fees have to be paid to and when
you have to pay them.
You will find detailed information on the Exams
If you have any questions about either the assessment or
exam arrangements for the course you are interested in, please do
not hesitate to contact us.
Can I study from outside the UK?
All of our courses are available to overseas
students. In fact, we have students from all over the
world so, although the majority of our students are based in the
UK, there are no borders when it comes to learning with
us. Please note that if your course involves an examination,
you may have to come to the UK to sit it. Sometimes it is
possible to arrange to sit an exam at your local British Council
office, but we suggest you contact a Course
Advisor first to discuss your options,
call 0044 141 302 5487 from outside the
What qualification will I receive at the end of my
On the successful completion of your course, you'll receive a
qualification from the relevant
awarding body (e.g. from CIMA, City and Guilds or Edexcel).
Many of our courses are accredited
qualifications recognised by employers all over the world
and the qualification you get has the same value as the one you
would get from a traditional school, college or university, but you
will have gained it on your terms in the way that suits you.
How do I enrol?
Enrolling is easy. Just call one of our Course Advisors
0800 056 3983
(from within the
UK) or 0044 141 302 5487 (from outside the
You can also enrol on most courses online: just
click "Buy now" and then proceed to
checkout. Some courses require you to apply for a place
before you can enrol. You can also apply online: just click
"Apply now" on the relevant course page and submit
We hope you have found all the information you need. If we
haven't answered your questions or if you would like further
information on how distance learning can help you, please contact
one of our Course Advisors.