Operations Management

This module gives you vital insight into the common concepts and analytic methods that are useful in understanding the management of operations. The aim is not only to familiarise you with the problems and issues confronting Operations Managers, but to also provide you with the language, concepts, insights and tools to deal with these issues in order to gain competitive advantage.

What does the module cover?

Gain an understanding of the marketing process. Critically analyse the key aspects of the marketing environment. Critically assess the role of the marketing mix within the context of marketing decision making. Evaluate and apply appropriate marketing tools (analytical and conceptual frameworks) to different marketing contexts. Examine and develop solutions to identified marketing problems, applying appropriate problem solving and decision making skills.

More Information

Module Code:

SM2018

Key topics

  • Competing with Operations
  • Designing and Improving Processes
  • Designing Value Chains
  • Operating Value Chains
  • Contemporary Issues in Operations Management

Pre-requisites

None

Number of credits & study time

20 credits / 200 hours

Assessment

You’ll complete a 90 minute, 50 question multiple choice test that will be worth 30% of your grade, and a scenario-based project report that will be worth 70% of your grade.  Exam venues are located across the UK and exams take place twice a year. 

Please note that there are additional assessment fees for each module.