The BTEC Retail Management course is widely recognised within
the retail industry as a valued qualification, proving you have a
comprehensive portfolio of retail management skills.
You will learn the whole spectrum of retail management, from
marketing and employee management to customer service and business
principles. You will gain a fundamental understanding of the retail
industry and its challenges.
As well as learning how the retail industry has evolved to its
present state, you will learn about the retail challenges facing
businesses today and how they are changing to capitalise on these.
You'll also look at the e-commerce boom and its implications for
the retail industry.
Whether you are already working in the retail industry and would
like to improve your promotion prospects, or plan to enter the
sector, the BTEC Retail Management course will give you the means
to secure jobs in retail management or even to run your own
business.
To enrol in our BTEC Retail Management course, you must be over
16 and have a GCSE equivalent to four passes at Grade C or above,
or hold an intermediate GNVQ in an appropriate vocational area or a
BTEC First Qualification in Retail.
Having received your diploma, you'll find you're eligible for a
greater number of retail roles, and ready to take on more of a
managerial position. This could lead to career advancement, or the
establishment of your own retail business.
On completion of the BTEC Retail Management course, you'll
receive the BTEC Advanced Diploma in Retail Management.
Awarding Body
Edexcel, a Pearson company, is the UK's largest awarding body
offering academic and vocational qualifications and testing to
schools, colleges, employers and other places of learning in the UK
and internationally.
For over 25 years, Edexcel has championed work-related learning
through BTECs and other vocational qualifications.
Assessments are a great way of checking your progress.
Throughout the BTEC Retail Management course, you'll complete six
assessments, one for each unit, all set and assessed by ICS before
being sent to Edexcel for external verification.
Generally, assessments can be sent to us online via the ICS
Student Community: it's the fastest way to receive your
results.
Because we're experts in home learning, ICS knows about and
offers all the support you need along the way.
You'll receive study materials that have been specially designed
for distance learning by experts in your chosen field.
You'll have access to an experienced personal tutor both online
and over the phone, ready to help you with guidance and
motivation.
You'll also be part of the ICS Online Student Community, where
you'll have access to library materials and your account
information, as well as vital links with your fellow students, with
the chance to discuss your work, ask questions and make new
friends.
180 hours
(That's equivalent to about 3 ½ hours of study a week over the
12-month support period)
There are no exam fees for our Retail Management course but
you will need to pay a registration fee to Edexcel within 28
days of enrolment if you wish to receive your certificate,
currently £81.60.
See your course content
Key Topics
Developments in the Retail Sector
- The retail sector is constantly adapting to social and economic
change in order to meet customer needs. This unit examines how
developments in the sector have encouraged the growth of different
types of retail organisations. You will learn how changes in the
trading environment impact on retail businesses and how it is
essential for businesses to adapt. You will explore the key
developments and how retail organisations have responded to those
changes.
Understanding Business Principles in Retail
- You will learn about the basic business principles as they
apply to the retail sector, and how a retail business can use the
information it gathers as part of its normal day-to-day business
activities to monitor and control the business. You will be
introduced to some of the indicators that can be used to predict
sales and help with business planning.
Customer Service in Retail
- Good customer service is fundamental to the success of any
retailer. You will learn about the significance of customer service
to the retail organisation, and study the different types of
customer and their needs and expectations. You will learn the
importance of clear communication with customers and colleagues.
Consumer protection legislation is also examined, including how
retailers use these laws often to form their own in-house
policies.
Visual Merchandising in Retail
- You will learn how different types of retail outlets make the
best use of space layout and use a variety of techniques to present
goods and persuade customers to buy them. The significance of
window and internal displays, product positioning and effective
promotion techniques are all important aspects of visual
merchandising. You will investigate and experience the techniques
different retailers use.
Retail Marketing and Promotion
- This unit highlights the importance of marketing to a retail
organisation's business, growth, profitability and long-term
survival. You will learn to identify potential customers to ensure
that the products or services you are trying to sell are the ones
that customers want and are at a price that they are willing to
pay.
Impact of Technology in Retailing
- You will learn how technology is allowing retailing giants to
use superior information systems, volume buying power and
sophisticated logistical systems to offer price savings, high
standards of service and varied product choice for the customer.
You will study how technology is growing in importance as a
competitive tool, enabling the production of better forecasts,
improved control of inventory costs, and better communications
between stores. You will learn about e-business and how much more
than online shopping is involved.
You can either pay for your BTEC Retail Management course in
full or opt for a monthly payment plan.
Course fee: £619 (excluding discounts)
Or speak to one of our course advisors now for payment
plans.
There are no exam fees for our Retail Management course but
you will need to pay a registration fee to Edexcel within 28
days of enrolment if you wish to receive your certificate,
currently £81.60.