Course Overview

Accredited by the Institute of Leadership and Management (ILM), this course leads to a Level 3 nationally recognised qualification and is designed to give practising or aspiring first line managers the foundation for formal development. The course does this by developing the management skills and knowledge required by those in a managerial position. Topics covered include, problem solving and decision-making, leadership, project management and working with costs and budgets; it's a truly comprehensive course.

Pre-requisites

This course is for students aged 18 and over who are practising or potential first line managers with 2 years full time or 3 years part time work experience (not necessarily in a management or supervisory role).

Key Topics

• Solving Problems and Making Decisions
• Understanding Change
• Planning Change
• Customer Service
• Time Management
• Project Management
• Health and Safety
• Marketing for Managers
• Leadership

Qualification

ILM Level 3 Certificate in First Line Management

Support

As an ICS student you will have your very own personal tutor helping you with your course work and with any questions you may have. Plus you can contact our Student Advisors by email or phone for all the practical advice you may need – so we really are with you 100%.

What's more, you'll have access to the ICS online Student Community, where you can interact with other students, browse our resource library and manage your account.

Assessment

At the end of each Unit, students are required to successfully complete a variety of assessments, including: Work-based Assignments, Reflective and Knowledge Reviews as well as Written Reports.

Please note that ILM registration fees are additional to course fees, however ILM Studying Membership is free for the first year.

What our Students Say

"The course materials were very easy to work through and clearly set out. Whenever I needed to speak to someone at ICS, I received good information and all the support I needed throughout my course. I would definitely recommend ICS – in fact I already have and I hope to take another course in the near future."

Claire Bottomley, ICS Graduate, Surrey.

Your Future Prospects

Good people management can quite literally make or break an organisation. Which means that there is always demand for highly motivated individuals who can in turn bring out the best in others, especially if they have a nationally recognised qualification to underpin and endorse their natural leadership qualities.